Why does Olit Hookalit require 21+ ID verification?+
Federal law (Tobacco 21 / Reauthorization Act) requires all retailers selling vapor and disposable-vape products to verify buyers are 21 or older. This applies at the federal level regardless of state law. topvapeflavors.com performs age verification at checkout through a federally compliant third-party service, and again at delivery via adult-signature requirement.
What ID does Olit Hookalit accept?+
Any US government-issued photo ID with a clear date of birth: state driver's license, state ID card, US passport, US military ID. The verification service performs an OCR + database cross-check; you upload an image, the service confirms or rejects within seconds. We don't store the ID image — only the verification result and timestamp.
Does Olit Hookalit store my ID?+
No. The ID upload goes directly to the federally compliant verification provider. They retain the verification result and a hashed reference for up to 30 days for audit. We store only a yes/no verified flag and timestamp linked to your account. The image itself is never on our servers.
What if my age verification fails?+
Failed verifications usually mean the ID image was blurry, the database couldn't match the address on file, or the ID has expired. The verifier returns a specific failure reason and you'll see it at checkout. Re-upload a clearer image or use a different valid ID. Repeated failures may trigger manual review — email service@topvapeflavors.com with a clear photo to escalate.
Will Olit Hookalit sell to someone under 21?+
No, never. We will not knowingly ship to anyone under 21. Federal Tobacco 21 law prohibits sale; our compliance posture is zero-tolerance. If we discover an account is under 21 (false verification, attempted fraud), we cancel the order, refund in full, and disable the account permanently. There are no exceptions for any reason.
Do I need to show ID at delivery?+
Yes. Adult-signature delivery is required on every shipment. The carrier driver (USPS, UPS, FedEx) checks government-issued ID at the door to confirm the recipient is 21 or older before releasing the package. If no one 21+ is available, the carrier reattempts or holds the package at the local depot.